Pen and envelope

Interested?

MAKE AN ENQUIRY

Telephone

Contact

020 3131 3161

Envelope

Sign up to our

E-NEWSLETTER

Cog

Client

LOGIN

Privacy Policy

THESMECLINIC LIMITED ("We", "Us", or as the context otherwise requires) is committed to protecting and respecting your privacy.

This policy (together with our terms of use [link] and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is THESMECLINIC LIMITED of 7 Stratford Place, London W1C 1AY.

Information we may collect from you

We may collect and process the following data about you:

·         Information that you provide by filling in forms on our site thesmeclinic.com. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

·         If you contact us, we may keep a record of that correspondence.

·         We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

·         Details of transactions you carry out through our site.

·         Details of your visits to our site including traffic data, location data, weblogs and other communication data and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy [link]

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (the EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

·         To ensure that content from our site is presented in the most effective manner for you and for your computer.

·         To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

·         To carry out our obligations.

·         To allow you to participate in interactive features of our service, when you choose to do so.

·         To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services that may be of interest to you and we or they may contact you about these by post or telephone.

If you are an existing customer, except where otherwise permitted by law we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those previously provided to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this except where otherwise permitted by law.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

·         If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

·         If THESMECLINIC LIMITED or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

·         If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use [link] and other agreements; or to protect the rights, property, or safety of THESMECLINIC LIMITED, our clients, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

·         That provide services to us in connection with our site and the services available through it.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to This email address is being protected from spambots. You need JavaScript enabled to view it. .